SI can provide donors with a wide range of rapid and empirically-grounded tools to meet information needs during COVID-19. Social media analysis, and network mapping can help assess how risk communication has permeated society and identify how to leverage key influencers for greater impact. Causal loop diagramming, and outcome mapping can help donors anticipate how changes in the operating context may affect the ability of existing programming to meet defined objectives. Rapid impact assessments, using an operations research approach, can be used to directly compare programmatic approaches to measure efficacy and cost efficiency. Rapid descriptive assessments can establish context regarding country pandemic preparedness and response by synthesizing existing data sources with targeted, remote interviews. Identifying predictors of COVID resilience can help better target programming by comparing secondary data trends before and after the pandemic.
Planning and Operational Support Services
SI can provide donors with a full suite of management consulting services to support operations planning and implementation. Agile planning solutions, such as scenario-based planning, stakeholder mapping and After Action Reviews can help donors rapidly revise global, regional, and country level strategies and programming in response to the crisis. Workforce analysis can identify needed staff competencies for current and transition programming, and training, mentoring, and accelerated recruitment can address workforce competency gaps. Change management support can help leaders and staff understand and support the case for change, while helping clients and partners develop procedures, accountability mechanisms, and communications strategies.
MEL Services for Decision Support
Maps depicting the spread of the virus that overlay existing programming presence, can enable donors to identify opportunities for rapid response via existing projects and activities. Improved monitoring frameworks and technology, including electronic dashboards detailing the local spread of the COVID-19 virus, can help donors assess programming implications of the evolving public health crisis. Context monitoring can help donors capture and monitor key COVID-19 response indicators that may not have been tracked as part of existing programming. Adaptive third-party monitoring (TPM) technical assistance to IPs can promote the collection of reliable data while minimizing risks to data collection teams and respondents. Developmental evaluation can integrate evaluators more deeply with IP’s teams to enable donors to pivot quickly and generate results and learning on an ongoing basis.
SI has award-winning expertise in applying CLA best practices to capture, synthesize, and rapidly disseminate new knowledge from disparate sources to achieve effective development outcomes. Co-creation of activities with trusted and unbiased advisors can ensure a shared understanding of the problem diagnostic and vision for the solution as programming decisions are made. Virtual collaboration platforms can facilitate communication, joint planning and sharing of information when it is most needed. Learning and Knowledge Sharing will be critical to capturing and sharing lessons learned for this pandemic, and SI has developed a wide range of knowledge sharing tools and platforms that can rapidly adapted for donors.