InsideNGO honored Social Impact’s Director of Business Operations & Security Services Mr. Nana K. Frimpong with its 2017 Excellence in Cross Operations Award at its annual conference, Framing the Future of NGO Excellence, in Washington, DC, last evening.

The InsideNGO Operational Excellence Awards, which include the Excellence in Cross Operations Award, were established in 2010 to recognize professionals within the development sector who are innovating, collaborating, and ensuring operational excellence within their organizations. Winners were chosen from among 35 nominations put forth by InsideNGO member organizations across the US and internationally earlier this year. Nominators were asked to submit detailed recommendations explaining how their nominees embodied operational excellence.

“Nana has had a tremendous impact on operations at SI,” said Social Impact Executive Vice President and Chief Operating Officer Shiro Gnanaselvam. “Through his work in safety and security, travel, risk management and IT, he has streamlined our business processes while keeping us safe. Nana is a highly effective collaborator. He has won the trust and respect of colleagues across SI in DC and the field.”

Watch the Social Impact video about Nana’s award.

“We are pleased to recognize Nana Frimpong with the Excellence in Cross Operations Award,” said InsideNGO President and CEO Tom Dente. “With his contributions to Social Impact spanning security, knowledge management, training, and field office management, his work exemplifies the importance of a cross-operational perspective in a mission-driven organization.”

In addition to the Excellence in Cross Operations Award, InsideNGO recognized operational excellence in five other categories during the ceremony. Awardees included:

  • Meredith Cann, program manager at FHI 360 in Washington, DC, recognized with the Emerging Leader Award
  • Emily McLaughlin, HR manager at Nuru International in Irvine, CA, and Kirsten Jacobson, acting director of HR at Heartland Alliance International in Chicago, IL, tied for the Excellence in Human Resources Award
  • William (Bill) Lester, executive director of NPOKI in Brooklyn, NY, for Excellence in Information Technology
  • Susan (Sue) Lauscher, senior attorney at The Nature Conservancy, based in Arlington, VA for Excellence in Legal Services.
  • The Budget versus Actual (BvA) Team of the International Rescue Committee, based in New York, for Excellence in Finance, Grants & Contracts.

More than 1,100 development practitioners from nearly 200 member organizations attended InsideNGO’s annual conference at the Walter E. Washington Convention Center this year, making it one of the largest gatherings of professionals in the international development and humanitarian community in the U.S.

Media Contact: Jennifer Nevin Anderson, Social Impact [email protected] 703-465-1884 x224

InsideNGO is a membership association of 330 international non-governmental organizations and sector experts in the international development and relief community working together to achieve global impact. In July 2017, InsideNGO announced that it is merging with LINGOs and Mango to form a new organization, Humentum. Learn more at


Social Impact is a global management consulting firm. We provide monitoring, evaluation, strategic planning, and capacity building services to advance development effectiveness. Since 1997, we have worked across all development sectors and in over 100 countries with US government agencies, bilateral donors, multilateral development banks, foundations, and nonprofits. We are a proud member of InsideNGO.