EQUITY INCUBATOR

Social Impact is an evidence and learning partner to federal, state and local government agencies and foundations. Drawing on 25+ years of expertise, we help our clients to collect, analyze and effectively use data and evidence to make better policy, programming and operational decisions.

Our Services

We offer a range of services that help our clients to more effectively plan for, measure, learn from and improve their programs.

Customer and Citizen Experience

Customer and Citizen Experience

Program and policy decisions should reflect constituent voices. We deliver insightful studies and customer engagement that make government programming most effective for targeted populations. Our expertise in qualitative and quantitative data collection and analysis includes leading focus groups, conducting key informant interviews and implementing large-scale household and enterprise surveys. With in-house electronic data collection programming, we use best fit methods to deliver impactful results.

Fit for Purpose Evaluations

Fit for Purpose Evaluations

SI provides a range of evaluation solutions that optimize design and methods based on the evaluation question that needs to be answered and within the available resource envelope. With over 50 in-house evaluators and close relationships with leading consultants and research partners, we have the experience and capabilities to successfully deliver any evaluation in any context. We field multi-disciplinary teams and train team leaders to conduct efficient, rigorous evaluations that ensure objectivity, accuracy, and reproducibility.

Our services include: Outcome, Performance, Process, Impact (experimental and quasi-experimental), Meta, Developmental, Strategic, & Ex-Post Evaluation.

Performance Measurement and Learning

Performance Measurement and Learning

SI enhances organizational performance through practical systems and staff training in measurement and data use. We help clients plan, collect, and use data to improve their work. We are experts in setting up systems for regular tracking and examination of program implementation, results, and contextual changes to provide rapid feedback. For recurrent monitoring tasks, we create automated tools and develop user-friendly, interactive dashboards to consolidate, organize, and analyze collection data.
Our services include: Monitoring Systems Development, Program Monitoring, Complexity-Aware Monitoring, GIS Mapping & Geospatial Monitoring, and Dashboard Development.

Training and Capacity Strengthening for Evidence Building and Use

Training and Capacity Strengthening for Evidence Building and Use

SI works closely with federal agencies to build their internal capacity to use data effectively in policy making and programming decisions. We combine years of capacity building experience, methodological rigor, and understanding of unique data integration and performance management processes. We recognize that practitioners must own their performance management data and learning to be effective. Our approach incorporates change management factors and applies an organizational development lens to help organizations integrate data use into their programming. Our support in this area over the last 20 years has helped some of our clients become leaders in evidence building and use within the federal government.

Our services include: Capacity and Training Needs Assessment, Training Design and Delivery (synchronous and asynchronous), Tailored Learning Management Systems, Measurement Integration Support, Coaching.

Diversity and Equity Analysis

Diversity and Equity Analysis

The use of measurement tools to advance organizational goals in Diversity, Equity, Inclusion and Accessibility (DEIA) is quite limited across all levels of government. We see many opportunities to utilize the tools of monitoring, evaluation, research and learning to fill these gaps and advance evidence based approaches to organizations’ DEIA objectives. We work closely with clients to understand their needs while exercising objectivity, methodological rigor, support for compliance, and accountability. Explore our Equity Incubator for more information.

Our services include: Equity Assessments, Equity/Culturally Responsive Evaluations, DEIA Evaluations, Gender Equity and Social Inclusion (GESI) Assessments and Trainings, Engagement Surveys, and Cultural/Organizational Assessments.

Strategy and Design

Strategy and Design

SI’s strategic planning and program design services help clients maintain clarity and focus in achieving results amid changing conditions. We help clients develop principles to guide strategic choice, use predictive exercises to elaborate strategic planning scenarios, and develop evidence-based theories of change and logic models. In addition, we lead stock-taking of progress against current strategic plans, facilitate visioning retreats, conduct supporting analyses, and support Results Framework development.

Our services include: Strategy Development, Scenario Planning, Co-Creation, Consensus Building, Needs & Context Assessment, Results & Measurement Framework.

Examples of our work

  • Program Evaluation & Research Support BPA – Department of Labor
    Social Impact holds a 5 year BPA to conduct evaluations, research and related services in support of the Department of Labor’s learning objectives. These services include evaluations, policy and program assessments, data collection and analysis, provision of technical assistance and expertise, communications, evaluation training, evidence translation, independent technical reviews of evaluation products, development of research protocols and standards, academic research, and other evaluation support services.

    Program Evaluation & Research Support BPA (Department of Labor)

  • Developmental Evaluation of Safer Summer Program – City of Portland
    Social Impact is implementing a developmental evaluation for the City of Portland to evaluate the Gun Violence Reduction Programs within the City’s Community Safety Division, assist in the strategy development of those programs, and provide recommendations for Community Safety Plan revisions and changes to implementation approaches. Social Impact implements a developmental evaluation to generate continuous learning, engage community elders (including from the houseless population and the Black community in particular), and support rapid identification of adaptation of gun violence prevention efforts through a public health lens.

    Developmental Evaluation of Safer Summer Program (City of Portland)

  • Impact Grant Performance Evaluation – Toyota
    Social Impact evaluated Toyota’s grant to unite community and empower homeless women and children in Collin County to overcome crisis and poverty. Through this evaluation, Social Impact evaluated supplemental financial and service support to homeless women and children in Collin County for housing, transportation, childcare and development, education, and vocational training by the Collin County Mobility Collaborative (CCMC) provides.

    Impact Grant Performance Evaluation (Toyota)

Federal Contract Vehicles

Social Impact is a prime contractor for the following contracting vehicles available to our federal clients:

  • GSA Multiple Award Schedule NAICS 541611- Program Evaluation subgroup
  • US Department of Labor, Chief Evaluation Office BPA

Key Contacts

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Rachel Santos
Rachel SantosDirector
Nicoleta Leontiades
Nicoleta LeontiadesBusiness Development Manager